I am an HFI-Certified Usability Analyst (#2008-1968) with over ten years of experience designing web and application interfaces. Creating clean, simple, and efficient web sites and applications is what I do best.
Software: Photoshop, Illustrator, Flash, Captivate
Operating Systems: Macintosh OS, Windows
Freelance Web Designer2000 – PRESENT
NATIONAL COUNCIL ON CRIME AND DELINQUENCY (NCCD)2002 – 2009
User Interface Designer (2005 – 2009)
Promoted into the newly created position of User Interface Designer. Established usability practices and brand identity across numerous web-based applications while managing and mentoring one production assistant. Contributions include:
Internet Application Developer (2002 – 2005)
Recruited into this newly-created position as part of a three-person application development team to help transition from the production of rudimentary desktop applications to professional-looking custom-built web applications. My primary role was to consult specification documents and identify user task flow in order to conceptualize and design application interfaces for web-based software used by workers in child protective services agencies across the country. Contributions include:
FITCHBURG ACCESS COMMUNITY TELEVISION (FACT)2001 – 2002
Cable Office Assistant
Provided organizational support to the director of this public access cable television station. Created weekly program schedule. Performed daily cablecasting of programs. Designed pages for the community bulletin board that appeared on air between programs. Edited video on linear editing system.
WEATHER CENTRAL, INC.1996 – 2000
Newspaper Weather Page Production Specialist
Hired by this private weather forecasting company as a member of the newspaper weather page production department. Created weather graphics and collected weather data for 30+ daily newspaper weather pages across the United States. Assembled, proofread, and delivered daily weather page files under tight deadlines. Provided support and troubleshooting for newspaper clients. Designed web portals for clients to access pertinent weather data. Chosen as department employee of the year in 1998.
KINKO’S CORPORATION1995 – 1996
Computer Services Manager
Promoted into the computer services department after a short time as a copy clerk at a time when the store was moving to a new location, where I established the organization and workflow of the department. Consulted with customers and provided time and price estimates for computer services work. Produced customer orders, which included scanning, file transfers, posters, brochures, advertisements, resumes, business cards, forms, and newsletters. Assisted customers with software questions and network problems on Macs and PCs. Performed maintenance and software installation/configuration on Macs and PCs. Managed three computer services assistants.
HOWICK ASSOCIATES, INC.1994 – 1995
Program Production Specialist
Designed, produced, and coordinated printing of training materials for on-site corporate consulting sessions. Coordinated national and international training programs.
BA, Journalism Advertising – University of Wisconsin-Eau Claire – Graduated Cum Laude 1992